Chat 2 Pay empowers your customers to facilitate payments seamlessly through one-tap or quick-reply functionalities, all within the confines of the chat channel. This functionality is facilitated by the implementation of tokenized payments.

Tokenized payments enable customers to store their payment information securely using PCIDSS-compliant payment vaults. The stored payment information is tokenized before storage and subsequent payments are processed using the tokens. Thus, customers can quickly check out from within the chat channel without having to provide their payment information again, which results in much-improved conversion rates.

Also see:

• Is my customer's payment information safe with tokenization?

• How do I improve the customer experience on Chat 2 Pay?