Create deeper customer engagement, more personalized interactions, and improved operational efficiencies, all driven by the power of artificial intelligence.
Increased Efficiency – Clickatell AI learns in real-time, naturally improving customer engagement while reducing the time and effort required for manual bot programming.
Engagement at Scale – Serve more customers at scale with personalized, automated responses.
Customer Satisfaction – Better understand customer intent, through sentiment analysis, enabling agents to improve customer satisfaction in real-time, and improve CSAT / NPS scores.
Relevant Interactions – Consumers can receive accurate, rapid, personalized responses faster and with less human error.
Hassle Free Purchases – Consumers receive a streamlined checkout process, which eliminates cart abandonment and increases revenue.
Ultra Personalization – the more Clickatell AI interacts with your customers, the richer the experience becomes.
Customer Satisfaction – Provide fast 24 x 7 self-serve support.
Agent ROI – Provide customer service agents with suggested responses to customer queries, improving accuracy and speed to resolution.
Agent Productivity – Boost agent productivity, training, and onboarding.