Reach and engage virtually any customer — anywhere. More than 1.5 billion people worldwide rely on WhatsApp every month. SMS reaches more than 5 billion people around the world. With market-leading, global messaging platforms and solutions, Clickatell connects you to all of them, helping you increase customer satisfaction as you thrive in the chat economy.
Deliver the friction-free experiences customers desire when they interact with your business. When you join the chat economy, you put your brand, products and services into the chat apps customers use all day, every day. Doing business with you becomes simpler, easier and much more convenient.
Our chat commerce solution lets you sell to customers within chat. The chat self-service offering takes the frustration and waiting out of routine tasks, like account changes and airline check-ins. The chat banking solution transforms your bank into a 24/7, everywhere branch.
Your customers want smarter, more convenient ways of interacting with your brand and business. Clickatell offers a fully scalable messaging platform that lets you reach customers the way they want to be reached. Use the simplicity of messages to ask questions and share offers. Run surveys. Send timely notifications or critical updates. Confirm an appointment or book a flight, quickly and easily. Clickatell Connect makes all that possible using SMS and WhatsApp and a single API.
Covering more than 220 territories and 1,000+ networks, Clickatell Connect delivers your message to customers in every corner of the world.
Chat apps, social media and instant messaging platforms have changed the rules for customer engagement. Your customers expect fast support and live chat customer service via multiple channels.
Clickatell Touch is a live, two-way multi-channel customer engagement offering. Touch enables you to instantly respond and resolve customer queries through your website and social channels, including Facebook, Facebook Messenger, Twitter and WhatsApp. Using Touch, you can create automated and agent assisted digital workflows for your high volume in-bound queries. Get started with Touch Go, the free-forever version of Touch. It’s a zero risk way to digitally engage with customers.
Enable seamless transactions in WhatsApp and SMS for your customers. Transact supports instant, secure payment processing and offers easy integration APIs.
Ideal for digital product and service distribution, Transact lets you accept payments, enabling your customers to purchase everything from airtime and data to prepaid services. The scalable offering unlocks chat as a revenue source and transaction platform. What’s more, it helps you take your customer experience to a new level across multiple channels.
"User authentication via SMS enables us to weed out automated sign-ups and protect our user data. With Clickatell’s help, we are certain that every sign-up is a legitimate user."
Pingkan Irwin, GO-JEK INDONESIA VP of Marketing.
“Clickatell offers an incredibly cost-effective solution, with great service support. This is what we really care about when making a decision. The API integration was smooth and great prices and an intuitive UI make for good service delivery.” - UCOOK co-founder David Torr
QNAP NAS devices use SMS alerts to inform IT administrators and home users about different events like system errors, warnings, and other critical notifications allowing for quick troubleshooting and considerably minimizing downtime caused by unexpected failures.
