Enable customers to easily check and understand the service coverage in their area by dropping a location pin. Help them make informed decisions about their connectivity options.
Simplify the customer onboarding process with automated, interactive chat solutions. Guide new customers through setting up their accounts and understanding their services, making the start of their journey with you as smooth as possible.
Facilitate easy upgrades through chat! Personalize the experience with recommendations of the best new features and plans. Enable customers to upgrade their contracts anytime, anywhere, without the need for a service visit or phone call.
Provide the most hassle-free way for customers to recharge data and airtime. Through intuitive chat interfaces, customers can select, pay, and receive confirmation of their top-ups in just a few taps, ensuring they are always connected.
Offer real-time troubleshooting and customer support through automated chat exchanges. Help customers identify and resolve common issue, and seamlessly escalate more complex problems to live agents without delay, enhancing customer satisfaction and loyalty.