SMS Country regulations and restrictions

What are country-specific SMS regulations?

Available countries

Clickatell has recognized a shift in the business-to-customer messaging environment, with more message sending regulations introduced in many territories and countries. Non-compliance with these restrictions may lead to non-delivery of messages, which is why you need to familiarize yourself with the terms applicable to the relevant territories.

Regulations typically pertain to the following:

  • Time of day that messages may be delivered
  • Content of the messages
  • Format of the Sender ID (from address) that may be used/displayed. Carriers in certain countries will block SMS messages that are sent from phone number formats that they do not recognize or support. To help ensure that your messages are delivered, the from address of a message may be replaced with a format that will be accepted by the carrier of the mobile device.

Read more about Sender ID restrictions and review specific regulations for the following countries:

Armenia flag
Armenia
Australia flag
Australia
Austria flag
Austria
Bangladesh flag
Bangladesh
Belarus flag
Belarus
Belgium flag
Belgium
Brazil flag
Brazil
Cambodia flag
Cambodia
Canada flag
Canada
China flag
China
Colombia flag
Colombia
Cyprus flag
Cyprus
Czechia flag
Czechia
Denmark flag
Denmark
Ecuador flag
Ecuador
Egypt flag
Egypt
Ethiopia flag
Ethiopia
Finland flag
Finland
France flag
France
Germany flag
Germany
Ghana flag
Ghana
Guatemala flag
Guatemala
Hong Kong flag
Hong Kong
Hungary flag
Hungary
India flag
India
Indonesia flag
Indonesia
Italy flag
Italy
Ivory Coast (Cote d'Ivoire) flag
Ivory Coast (Cote d'Ivoire)
Jordan flag
Jordan
Kazakhstan flag
Kazakhstan
Kenya flag
Kenya
Kuwait flag
Kuwait
Libya flag
Libya
Malawi flag
Malawi
Malaysia flag
Malaysia
Mauritius flag
Mauritius
Mexico flag
Mexico
Morocco flag
Morocco
Mozambique flag
Mozambique
Namibia flag
Namibia
Nepal flag
Nepal
New Zealand flag
New Zealand
Nigeria flag
Nigeria
Norway flag
Norway
Oman flag
Oman
Pakistan flag
Pakistan
Panama flag
Panama
Peru flag
Peru
Philippines flag
Philippines
Poland flag
Poland
Qatar flag
Qatar
Romania flag
Romania
Rwanda flag
Rwanda
Saudi Arabia flag
Saudi Arabia
Senegal flag
Senegal
Singapore flag
Singapore
South Africa flag
South Africa
South Korea flag
South Korea
South Sudan flag
South Sudan
Sweden flag
Sweden
Taiwan flag
Taiwan
Tanzania flag
Tanzania
Thailand flag
Thailand
Turkey flag
Turkey
Uganda flag
Uganda
United Arab Emirates (UAE) flag
United Arab Emirates (UAE)
United Kingdom flag
United Kingdom
United States flag
United States
Vietnam flag
Vietnam
Yemen flag
Yemen
Zambia flag
Zambia
Zimbabwe flag
Zimbabwe

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