The Transact package brings together marketing, payments, improved operations, and post-sales service, adding to the rich features in the Connect and Interact packages, and making it possible to create complete commerce experiences for customers in messaging channels.
Make your campaigning more effective and customer-centric. Reach customers with personalized marketing that showcases products and services based on shopping history, delivered directly in the message thread.
Making a purchase has never been easier. Customers can browse, add to their cart, and check out, all from their favorite mobile messaging app. Customers can store payment details quick one-tap checkout on future transactions.
Keep customers informed real-time about the status of their order. To check CSAT, ask for reviews, provide relevant offers, or resolve issues, even giving the customer to transfer their thread to a live customer service agent.
Integrations to CRM and OMS platforms enable personalized, targeted experiences, while streamlining order tracking, inventory management, and fulfilment.
Clickatell’s PCI-compliant global payment gateway features account authentication and tokenization technologies, making it easy for customers to safely store payment details for quick one-tap checkout.
Detailed reporting and analytics gives you visibility on customers interactions and transactions, helping you make data-driven decisions for enhanced customer satisfaction and conversion
Clickatell delivers more than just enterprise software. Dedicated account management and round-the-clock technical support are included and real-time dashboards allow for complete visibility into your transactions.
The Transact package provides the full commerce capabilities of the Clickatell Platform and includes everything offered in Connect and Interact as well as the features required for businesses to offer innovative, digital commerce experiences with rich payment acceptance functionality.