Automate self-service options for your customers within popular chat apps to give customers 24/7, instant support and immediate answers to inquiries.
Enable customers to:
Check the status of orders or deliveries.
Check airtime and data balances.
Locate businesses’ nearest locations and operating times.
Confirm flight times and details.
Create your own chat self-service menus and flows to enhance customer experiences in mere minutes—without developer assistance.
Gain the ability to:
Give customers access to self-help material such as FAQs, community forums, and training material.
Create real-time customer journeys in chat for multiple users.
Manage automated customer workflows to increase customer engagement.