Automate self-service options for your customers within popular chat apps to give customers 24/7, instant support and immediate answers to inquiries.
Enable customers to
Check the status of orders or deliveries.
Check airtime and data balances.
Locate businesses’ nearest locations and operating times.
Confirm flight times and details.
Create your own chat self-service menus and flows to enhance customer experiences in mere minutes—without developer assistance.
Gain the ability to
Give customers access to self-help material such as FAQs, community forums, and training material.
Create real-time customer journeys in chat for multiple users.
Manage automated customer workflows to increase customer engagement.