Chat Self-Service
Faster service without friction
Airlines, utilities and media companies delight customers when they deliver chat self-service.
Airlines, utilities and media companies delight customers when they deliver chat self-service.
Chat self-service lets your customers help themselves. Customers find you in their favorite chat app. Using keywords and menus they complete tasks and inquiries. No frustration. No friction. Perfect for airlines, utilities and media companies, chat self-service makes support instant.
Your customers complete high-frequency tasks for themselves in seconds.
Customers don’t have to visit a website, call or download and open a branded app.
Automation drives chat self-service, keeping costs low.
The low-code Clickatell solution connects to your
existing processes easily. Your developers use
intuitive APIs to activate chat self-service on
WhatsApp and other chat channels.
