Let your customers engage with you in the way they prefer: over chat.
Put your brand in the chat apps that your customers love. With chat commerce, today’s mobile-first, mobile-always customers enjoy convenient digital customer support, account management, and transaction services from within chat.
Empower customers with mobile-first and mobile-always experiences that deliver immediate results.
Reduce incoming calls, inbound emails, and stress on support staff with menu-based automation to accelerate routine tasks and lower customer friction.
Enable the purchase of digital goods in chat apps with partners.
Instantly interact with your customers in the way they prefer: on chat apps.
We created the world’s first chat commerce telecom solution—and today have enabled chat commerce for numerous businesses within banking. Fast to implement, Clickatell’s preconfigured chat commerce solution lets you automate customer engagement and commerce activities for mobile-first users on WhatsApp.