Clickatell Short Codes

Reach more customers, at scale, with short codes

Connect with customers rapidly, at high volume and lower cost:

  • Kick off conversations
  • Send reminders and timely alerts
  • Confirm opt-ins
  • Steer clear of spam blocking
Shortcode - remember

Easy to remember

Customers can more easily recognize and remember your five- or six-digit short code.

Shortcode - brand

Higher brand recognition

Short codes are unique and, over time, can help you build your brand.

Shortcode - Message Capacity

High message capacity

Send thousands of messages a minute—enabling high volume, bulk business messaging.

Shortcode - Time

Time-sensitive

Since short codes give you volume, they’re perfect for time-sensitive campaigns or critical alerts.

Here are just a few ways you can use an SMS shortcode to benefit your business

Appointment reminders and confirmations

Missed and forgotten appointments cost you money. Automate reminders let customers to confirm, cancel, or reschedule, without playing phone or email tag.

Contests

Invite customers and prospects to take part in contests via SMS—and beef up your lead-generation database.

Donations

Collect donations from supporters, who simply send an SMS to your short code.

Customer opt-ins

Let customers choose whether to continue accepting messages with a simple response sent to your short code. 

Customer feedback

Survey customers with short code messages. They can rate products or services by scoring them or simply replying with a YES or NO.

Lead generation

Survey customers with short code messages. They can rate products or services by scoring them or simply replying with a YES or NO.

Order tracking and delivery confirmations

Send tracking updates and delivery status via SMS.

Do you need short codes or long numbers?

Short codes—5-digit or 6-digit numbers—are best for high-volume messaging, when you want to quickly reach a high volume of customers. Long numbers—10-digit phone numbers with area codes—are better for more personalized 1:1
communications, and for offering a consistent way to reach your business via phone and SMS.

Why use short codes?

  • Send thousands of messages per minute
  • Reach more customers, more quickly
  • Promote your business

Start conversing with your customers via SMS.

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