Start and strengthen customer conversations, using long numbers:
Send and receive replies for two-way communications
Build trust in your business
Reach more customers cost-effectively
Meaningful customer engagement
Build customer loyalty with Individual, responsive conversations over time
Cost-effective
Reach more people at lower cost—even internationally
Trusted communications channel
Build customer loyalty with Individual, responsive conversations over time
Fast setup time
Start sending messages in a few simple steps
With a long number, you can connect 1:1 with customers in many ways:
Appointment reminders and confirmations
Save time and money by confirming, canceling, and rescheduling customer appointments—all by SMS.
Banking alerts
Verify transactions and build customer confidence in your financial services brand.
Contests
Gather leads by inviting customers and prospects to enter contests by simply sending an SMS.
Contests
Personalize customer interactions to bolster brand relationships—and it’s a breeze to integrate SMS campaigns with your CRM solutions.
Polling
Gather votes to gauge customer loyalty and preferences.
Customer opt-ins
Let customers choose whether to continue accepting messages with a simple response sent to your long code.
Customer feedback
Ask customers to rate products or services by simply scoring them or replying with a YES or NO.
Lead generation
Deliver quotes for products like insurance and loans through fast and easy SMS exchanges.
Order tracking and delivery confirmations
Keep customers up to date on order status and deliveries.
A long number—a 10-digit phone number with an area code—is best for individual, personalized communications with customers that will continue over time. Long number offer a consistent way to reach your business via phone and SMS,
so customers become comfortable with communicating via a familiar number.
Why use long numbers?
Build meaningful customer relationships
Set up in less time than short codes
Enables personalized 1:1 communications