Library

Learn how Clickatell solutions make communications, interactions, and commerce simple and seamless with chat technologies through our resources.

Articles

Technology
Clickatell Unveils New Portal to Provide Customers with Single Entry into Full Suite of Customer Services

As we celebrate our 20th anniversary as a company, we continue to push boundaries in

11 September 2020
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2 Minutes
Fraud
Chat: The Critical Layer of Fraud Mitigation and Response You May be Missing

To understand the full impact of financial services and credit card fraud around the world,

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6 Minutes
Digital Marketing
3 Critical Steps to Drive Brand Loyalty in the Digital Age

Brand loyalty describes the commitment consumers show to businesses' products and services through repeated purchases.

04 August 2020
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6 Minutes
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eBooks

Conversational Commerce
Future-Proof your Business with the Digital Transformation Business Guide e-Book
Chat Banking
Chat Banking is Here: Is your Bank Ready?
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White papers

Chat Banking
Chat Banking and Security
Digital Marketing
Mobile Marketing Guide – 3rd Edition
Information Security
Two-factor authentication buyer’s guide
Customer Relationship Management
Energize your CRM program with two-way SMS
Digital Marketing
Mobile messaging in a CRM environment
Customer Relationship Management
5 E-commerce challenges solved
Digital Marketing
Mobile Marketing Guide – 2nd Edition
Customer Relationship Management
101 Business uses for SMS – 1st Edition
Customer Relationship Management
SMS providers guide
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Webinars

The Chat Channel – the next critical fraud prevention layer
Open New Revenue Channels with Chat Commerce – West Africa Edition
Maintaining “Business as Usual” Experiences During Unusual Times
Insider’s Guide: Attracting Banking Customers and Winning Them with Chat
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