Evolve your messaging strategy from 1-way to 2-way messaging

Having success with the messages you are sending to your customers? Now try 2-way messaging to create a dialog with your customers.

2-way messaging – easily communicate with customers

2-way SMS messages allows you to send and receive messages, easily follow up with customers, track who has responded and provide an engaging experience.

Evolve your SMS messaging strategy to Chat

Gain a competitive advantage with Chat. Automate consumer interactions on the most popular messaging channels without hiring additional employees.

Conversations drive conversions

Clickatell offers a complete end-to-end Chat Commerce solution so you can communicate with your customers anywhere they are in the world

Notifications

Inform your consumers about account activity, purchase notifications, shipping status, and return confirmations

Alerts

Deliver time-sensitive critical alerts to customers and employees at scale with Clickatell’s proven platform

Verifications

Verify and authenticate users with One-Time Passwords and confirmations

Marketing Messages

Target your customers with the right messages at the right time at scale

2-Way Messages

Send, receive and manage your business communications and build relationships with your customers

Chat

Expand your communication channels
to chat and gain a competitive advantage

Chat Commerce incorporates the full consumer life cycle

Chat commerce enables brands to engage with their consumers and conduct seamless transactions, in their channel of choice.

Connect, engage, and transact with your customers in their chat channel of choice.Your customers can easily learn about your products, place orders, make purchases, return, and track deliveries, engage with live agents, resolve issues, and provide feedback in a seamless process, anytime, anywhere.

Get started with Chat Commerce today. We can show you the way.

Learn more about Chat Commerce

Learn more about Chat Commerce

Conversational

WhatsApp

Enable your customers to securely transact, receive 24/7 support and time-critical notifications via the world’s most popular chat channel – WhatsApp.

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Informational

Chat Flow

Chat Flow lets you create, edit, test and manage complex chat commerce experiences across multiple channels, building rich conversational engagements with your customers, visually.

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Informational

Chat Desk

Enable your customers to get immediate answers from a live agent through whatever channel they choose—online web chat or mobile chat apps like WhatsApp or Facebook Messenger.

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