CONVERSATIONAL
Customer Care
Consumer-initiated conversations enables businesses to provide support via Business WhatsApp. When your customer initiates contact, you have 24-hours to respond. Reply with either a customized message or with a message template – free of charge. Automate frequently asked questions and enable self-service.
Informational
Notifications
Initiate conversations with your customers with template messages to be sent anytime. Templates can be designed to communicate everyday customer service communications like ticket updates, alerts, delivery statuses, two-factor authentication codes, payment updates and more.