Founded in 2000, Clickatell is a B2B mobile technology market leader that enables startups, small-to-medium businesses and enterprises to connect, engage and transact with their customers. Clickatell’s platforms and solutions help brands reach over 85 percent of the world’s population, across more than 1,000 mobile network providers and multiple mobile channels. An established leader in mobile engagement and payments, Clickatell continues to pave the way for customer experiences in chat. We’re powering chat commerce by enabling brands to offer product and service purchases within chat.
Clickatell is a global mobile communications industry leader pushing the boundaries of innovation and technology. We believe in a world where delightful customer experiences are the norm. We believe in people, and in creating a better world through technology.
We are pioneers. We are innovators. We’re a passionate bunch of go-getters who are positive
about the future.
Always craving new knowledge and curious about the world around us, we ask questions that allow us to innovate at the cutting edge, developing the best solutions to pain points and help our clients to better serve their customers.
We work together as a team, sharing information, treating each other with respect, providing support and working together to improve on each other’s efforts.
We know that pushing boundaries and innovating requires bravery to step into the unknown. We do this with courage and with our heads held high. We always see things through and stand true to what we believe is right.
We’re creative in our approach, disrupting, but we also use existing technology in innovative ways. We’re in the business of making peoples’ lives better and with our mindset to think beyond the bubbles we were born in, there’s never an excuse not to find or create better solutions to the problems at hand.
Hand-picked for experience, skills and achievements, our team is driving innovation and Clickatell’s next wave of international growth.
Meet the team
Silicon Valley Headquarters
900 Island Dr #202, Redwood City
CA 94065
Cape Town
100 Edward Rd, Bo Oakdale
Cape Town, 7530
Telephone Number: +2721 910 7700
Nigeria
Wings Office Complex, East Wing
5th Floor, Level 1, Ozumba Mbadiwe
Road Victoria Island
Canada
545 King Street West, Toronto
Ontario, Canada, M5V 1M1
Clickatell is both honoured and humbled by the awards and recognition that we have received from industry, business and community leaders. The awards we've received underpin our commitment to servicing our customers with passion and excellence at all times.
Discover the latest news and updates about Clickatell.
Visit our press center for more news.
December 11, 2019
Makro customers are now able to directly engage and connect with the retail giant, following the launch of its chat commerce facility available via WhatsApp.
December 11, 2019
Makro has announced that its customers can now experience instant customer care and service by connecting with them directly on WhatsApp using Clickatell’s chat commerce solutions.
November 20, 2019
“80 percent of banks will adopt chat commerce in the next 12 months”. Read more of the insights shared by Clickatell CEO Pieter de Villiers at AfricaCom 2019.
November 18, 2019
AfricaCom is in its 22nd year and is spread over two of the Cape Town International Convention Centre’s exhibition halls to accommodate the whole event. Have a look at our booth and other highlights you may have missed.
November 18, 2019
“This puts the burden on the brand to think of individuals, not cohorts. In line with this, consumers no longer come to brands. Brands need to meet customers where they are.” – Clickatell CEO Pieter de Villiers at AfricaCom 2019.
July 2, 2019
He is the CEO and co-founder of Clickatell, one of the leading global providers of application-to-person (A2P) mobile messaging and mobile transactional services. Clickatell services thousands of companies in 220 markets. The Money Show’s Bruce Whitfield interviewed De Villiers for his weekly “ShapeShifter” feature.
February 12, 2019
South African-born and Silicon Valley-based mobile technology company Clickatell has made three new appointments to its board – including Michael Jordaan as chairman.
February 5, 2019
Clickatell has unlocked possibilities for several large banks across Africa, driving financial Inclusion and has earned recognition from prestigious industry organizations. Clickatell’s efforts towards conversational commerce have begun on a solid footing with the successful introduction of Chat Banking on WhatsApp that allows banks to engage and transact with their customers on the channels they prefer.
August 2, 2018
The greater Cape Town area, including Stellenbosch, is Africa’s tech capital. This, according to a report entitled Evaluation & Network Analysis of the Cape Town-Stellenbosch Tech Sector by Endeavor Insight.
August 2, 2018
Global customer engagement company, Clickatell, is an authorized WhatsApp Business Solution Provider. Clickatell’s customers on WhatsApp Business solutions include Absa Bank, GTBank, First Bank of Nigeria and United Bank of Africa. These banks are partnering with Clickatell to roll out their chat banking capabilities on WhatsApp across Africa.
May 14, 2018
Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.
May 14, 2018
Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.
May 14, 2018
Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.
May 11, 2018
Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell now aims to transform omnichannel customer care with the launch of Touch Go.
May 11, 2018
Many brands remain obsessed with creating mobile apps. This not only defies trends that point to increasing consumer app apathy but can exclude a sizeable portion of your customers in emerging economies. Companies need to engage with their users where they are rather than forcing them onto an app, in what can only be described as brand vanity.
May 9, 2018
Clickatell Touch ensures live chat across a company’s website as well as social media platforms. The enterprise version of Clickatell Touch was launched in 2016. Since then, Clickatell has been transforming ubiquitous customer care with the launch of Touch Go. Clickatell Touch brings customer engagement and care into a single business platform.
May 8, 2018
Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.
May 8, 2018
Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.
April 4, 2018
Fresh on the heels of the Liberty Group’s chatbot-driven short-term insurance service reveal, Virgin Money SA has unveiled an online buying insurance platform. The latest offering from Virgin Money SA’s insurance arm allows customers to request a quote and buy car insurance online. ITWeb takes a look at chatbots in the insurance industry.
December 11, 2017
Over the last 12 months, Clickatell has delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market Research).
December 7, 2017
South African born Clickatell has been recognised as the best SMS / A2P (Application to Person) messaging provider in Africa at the Nov 2017 Messaging and SMS World conference.
December 6, 2017
South African born Clickatell has been recognised as the best SMS / A2P (application to person) messaging provider in Africa at the 2017 Messaging and SMS World conference, held last month.
December 5, 2017
Global SMS Messaging Gateway company, Clickatell has over the last 12 months, delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market Research). Moreover, Clickatell has seen over 20% annual message volume growth in many African countries, including Zimbabwe, Nigeria, Central African Republic, South Africa and Zambia.
December 5, 2017
Global SMS Messaging Gateway company, Clickatell has over the last 12 months, delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market
December 5, 2017
South African born Clickatell has been recognised as the best SMS / A2P (Application to Person) messaging provider in Africa at the Nov 2017 Messaging and SMS World conference.
