Strengthening the relationships between brands and their customers

Innovative mobile experiences empower brands to connect, engage, and transact with customers. We make those experiences possible.

For 20 years, Clickatell has been a global technology company and innovator in mobile messaging, engagement, and commerce.

Today, we’re powering the chat economy with smart solutions that bring brands easily into the chat apps their customers use and love. Mobile consumers can now interact with business on demand, at their convenience, using the channels of their choice, such as SMS, WhatsApp, and Facebook Messenger.

We cover more than 220 territories, 1000+ networks, and 85% of the world’s population, with an SMS reach of more than 5 billion users.

A big idea. A tiny apartment.
In a tiny apartment in Cape Town, our (now) CEO Pieter de Villiers, his twin brother Casper, and two friends Danie du Toit and Patrick Lawson embarked on creating an application programming interface (API) between cellphones and computers. They did it! They created a world’s first: four lines of code that created a way to send SMS from the internet to cell phones.

The team then introduced Clickatell’s chat capabilities in developing countries, including South Africa. Here, limited transportation infrastructure makes it difficult to shop and bank at stores and financial institutions, and a cell phone is the primary communication device. Brands were in search of a mobile messaging, engagement and commerce solution to conduct business with these mobile-based customers. We delivered.

Today, Clickatell’s solutions are utilized by companies around the world and across industries for customer care, commerce, customer acquisition, customer retention, and customer expansion.

Company milestones

2018

Introduced the world’s first chat banking solution: ABSA.

2019

Became the premier enabler of chat commerce in emerging markets.

2020

Celebrated 20-year anniversary as Chat Commerce pioneer

2021

Introduced Chat 2 Pay, a new payment in chat method for merchants

2000

Became the first to connect internet businesses with consumers on mobile using SMS that could be implemented with four lines of code.

2012

Pioneered global SMS API offering and award-winning mobile payments and distribution platform Transact.

2017

Developed proprietary technology for natural language understanding and in-chat application delivery as part of its Touch platform.

2018

Introduced the world’s first chat banking solution: ABSA.

2019

Became the premier enabler of chat commerce in emerging markets.

2020

Celebrated 20-year anniversary as Chat Commerce pioneer

2021

Introduced Chat 2 Pay, a new payment in chat method for merchants

2000

Became the first to connect internet businesses with consumers on mobile using SMS that could be implemented with four lines of code.

2012

Pioneered global SMS API offering and award-winning mobile payments and distribution platform Transact.

2017

Developed proprietary technology for natural language understanding and in-chat application delivery as part of its Touch platform.

2018

Introduced the world’s first chat banking solution: ABSA.

Our customers

90% of global population

7+ billion users

220 territories

Let us answer your questions. We are with you in this journey, every step of the way.