People don’t like to talk on the phone anymore – they would far rather send an SMS message. And just as they would prefer sending an SMS to say hi to their mom, check up on a friend or arrange a date, people would rather send a text message to resolve a customer service issue.
As 2016 gains steam, we can already hear the year’s buzzword on the lips of savvy marketers the world over: ‘real-time’. Since the earliest days of social media, marketers have been searching for faster, snappier means of communicating.
Coaching circles help to accelerate learning within a team by creating fresh perspectives for action. They do this by exploring and highlighting new possibilities through constructive partnerships within a team.
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