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WhatsApp
Use the Power of Chat to Improve Your Insura…
“By 2025, 80% of customer service organizations will have abandoned native mobile apps in favor of messaging f...
Retail
10 Reasons Why Two-Way Messaging is Essentia…
How retail businesses reach their customers with important updates, deals, and promotions are crucial in incre...
Top 5 Ways to Improve your Retail Customer J…
If your business is currently operating without a live chat option, you’re missing out on a lucrative opportun...
SMS
Advantages of Chatbots for Improved Customer…
“By 2022, 70% of white-collar workers will interact with conversational platforms on a daily basis.” - Gartner...
Conversational Commerce: The New Wave of Ret…
There is a whopping 6.5 billion smartphones worldwide, and smartphones are kept on hand almost 24/7 -- all com...
Chat Commerce
Improve your Customer Engagement Through Cha…
After two years of lockdown and forced social distancing, consumer habits have shifted to the digital space. E...
Chat Self-Service
The Essential Guide to SMS Mobile Marketing
With 5 billion people - roughly 65% of the world’s population - sending and receiving SMS messages, it’s safe ...
Mobile Marketing
6 Reasons Why Live Chat is the Best Customer…
Around 73% of customers find live chat the most satisfactory form of communication with a company. Customer re...
SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.