Clickatell Blog

How to Build Unbeatable Airline Brand Loyalt…

The data is clear—winning airline customer loyalty is a must for frequent flyers and occasional travelers alik...

4 Emerging Types of Airline Travelers and Ho…

The air travel landscape has undergone eventful change in recent years, ushering in a new era of possibilities...

Delight Airline Customers with These 23 Type…

Travelers use their phone for just about everything–check-in, boarding passes, or even online entertainment. A...

9 Use Cases for Two-Way SMS in the Airline &…

According to our latest industry Chat Commerce Report, 87% of consumers now want to use mobile messaging to co...

Chat Desk: The Ultimate Travel Customer Care…

“2022 uncovered unexpected friction points in travel. Hilton’s global research found that more than half (56 p...

Chat Desk for Higher Traveler Sales

“Finally, travelers are prepared to splurge on their bucket list trips in 2023. Many people have realized that...

Using Chat Commerce to Exceed Customer Expec…

“… companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their p...

Use Chat Commerce to stay ahead of Shifts in…

“…it’s also challenging online e-tailers to continue to innovate, to ensure that customers’ more limited dispo...