Prosper in the chat economy.

Transform customer experiences, reach wider audiences, and drive revenue in the chat economy.

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Join the chat economy—the latest phase in the evolution of the digital economy.

The chat economy enables economic activities—including the discovery, access, and purchase of goods and services—empowered with chat apps. In this seismic shift, consumers bypass cash, talk, in-person interactions, brand-specific apps, and websites. That’s massive!

Chat Commerce

Let your customers engage with you in the way they prefer: over chat.

A revenue and customer engagement revolution.

Put your brand in the chat apps that your customers love. With chat commerce, today’s mobile-first, mobile-always customers enjoy convenient digital customer support, account management, and transaction services from within chat.

Learn more about chat commerce

Chat Self-Service

Empower your customers to help themselves quickly and conveniently on their preferred mobile chat app.

Help your customers help themselves.

Let your customers get answers immediately and perform routine tasks on their own, whenever and wherever they are, using the chat channels they already use with family and friends. Clickatell chat self-service is built for today’s mobile-first, tech-savvy customers, empowering you to deliver faster service to keep existing customers engaged.

Learn more about chat self-service

Chat Banking

Give your customers the ability to bank the way they want: over chat.

Engage. Enable. Delight. Repeat.

Put your bank in the chat apps that your customers love, like WhatsApp. With chat banking, customers get their digital banking customer support, account management, and bill payment services from within chat—and you automate the process to deliver a fast and familiar mobile experience.

Learn more about chat banking

Access the chat economy with our innovative chat solutions.

Reach wider audiences, growing revenue through commerce while also lowering business costs.

Offer 24/7 business-related information, services, and goods.

Transform digital customer experiences on chat apps that your customers prefer and use daily.

Automate routine customer-related tasks, offering customer support, account management, and transaction and payment services to your customers.

Integrate with third parties to strengthen your business proposition in the chat economy.

Sterling
UBA
Unionbank
Wema Bank
XPOLogistics
Sun International
Ikea
Fujitsu
MTN
Absa
Capitec Bank
Ecobank
Entersekt
FirstBank
First National Bank
GTBank
Hollard
Howler
IMDb
Makro
OldMutal
SA Taxi
Stanbic IBTC Bank
Standard Bank
Sterling
UBA
Unionbank
Wema Bank
XPOLogistics
Sun International
Ikea
Fujitsu
MTN
Absa
Capitec Bank
Ecobank

See how to enter the chat economy with Clickatell’s innovative solutions.