Chat commerce in Africa has leapfrogged other regions

November 15, 2019

Chat commerce in Africa has leapfrogged other regions

Cape Town, 12 November 2019. Speaking at an event hosted at AfricaCom in Cape Town this week, Clickatell co-founder and […]

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Clickatell’s One API – powering your multi-channel strategy for today, and the future

May 20, 2019

Clickatell’s One API – powering your multi-channel strategy for today, and the future

Consumers are no longer shy about using their preferred channels of communication to engage with brands. They prefer to receive […]

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Zimbabwe-based Steward Bank launches Chat Banking on WhatsApp in partnership with Clickatell

April 23, 2019

Zimbabwe-based Steward Bank launches Chat Banking on WhatsApp in partnership with Clickatell

Steward Bank in Zimbabwe is the latest in a series of major banks across Africa to successfully integrate and offer […]

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Clickatell in the news

December 11, 2019

Makro debuts instant customer care via WhatsApp

Makro customers are now able to directly engage and connect with the  giant, following the launch of its chat commerce facility available via WhatsApp.

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December 11, 2019

Makro customers can now use WhatsApp to engage directly with the retailer

Makro has announced that its customers can now experience instant customer care and service by connecting with them directly on WhatsApp using Clickatell’s chat commerce solutions.

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November 20, 2019

The Infonomist: Chat economy is on the way

“80 percent of banks will adopt chat commerce in the next 12 months”. Read more of the insights shared by Clickatell CEO Pieter de Villiers at AfricaCom 2019.

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November 18, 2019

What you missed at AfricaCom 2019

AfricaCom is in its 22nd year and is spread over two of the Cape Town International Convention Centre’s exhibition halls to accommodate the whole event. Have a look at our booth and other highlights you may have missed.

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November 18, 2019

Taking ‘location, location, location’ out of retail

“This puts the burden on the brand to think of individuals, not cohorts. In line with this, consumers no longer come to brands. Brands need to meet customers where they are.” – Clickatell CEO Pieter de Villiers at AfricaCom 2019.

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July 2, 2019

Pieter de Villiers is (yet another) South African taking Silicon Valley by storm

He is the CEO and co-founder of Clickatell, one of the leading global providers of application-to-person (A2P) mobile messaging and mobile transactional services. Clickatell services thousands of companies in 220 markets. The Money Show’s Bruce Whitfield interviewed De Villiers for his weekly “ShapeShifter” feature.

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February 12, 2019

Michael Jordaan joins Clickatell board as chairman

South African-born and Silicon Valley-based mobile technology company Clickatell has made three new appointments to its board – including Michael Jordaan as chairman.

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February 5, 2019

Clickatell wins multiple fintech awards in 2018

Clickatell has unlocked possibilities for several large banks across Africa, driving financial Inclusion and has earned recognition from prestigious industry organizations. Clickatell’s efforts towards conversational commerce have begun on a solid footing with the successful introduction of Chat Banking on WhatsApp that allows banks to engage and transact with their customers on the channels they prefer.

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August 2, 2018

The winning city: Cape Town voted as Africa’s technology capital

The greater Cape Town area, including Stellenbosch, is Africa’s tech capital. This, according to a report entitled Evaluation & Network Analysis of the Cape Town-Stellenbosch Tech Sector by Endeavor Insight.

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August 2, 2018

Clickatell Ushers in New Era for African Enterprises with WhatsApp Business Solution

Global customer engagement company, Clickatell, is an authorized WhatsApp Business Solution Provider. Clickatell’s customers on WhatsApp Business solutions include Absa Bank, GTBank, First Bank of Nigeria and United Bank of Africa. These banks are partnering with Clickatell to roll out their chat banking capabilities on WhatsApp across Africa.

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May 14, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

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May 14, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

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May 14, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

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May 11, 2018

Clickatell announces the launch of Touch Go

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell now aims to transform omnichannel customer care with the launch of Touch Go.

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May 11, 2018

Forcing customers to use your app is brand vanity

Many brands remain obsessed with creating mobile apps. This not only defies trends that point to increasing consumer app apathy but can exclude a sizeable portion of your customers in emerging economies. Companies need to engage with their users where they are rather than forcing them onto an app, in what can only be described as brand vanity.

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May 9, 2018

Clickatell Launches Customer Care Live Chat Named Touch Go

Clickatell Touch ensures live chat across a company’s website as well as social media platforms. The enterprise version of Clickatell Touch was launched in 2016. Since then, Clickatell has been transforming ubiquitous customer care with the launch of Touch Go. Clickatell Touch brings customer engagement and care into a single business platform.

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May 8, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

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May 8, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

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April 4, 2018

Short-term insurers gaga over digital

Fresh on the heels of the Liberty Group’s chatbot-driven short-term  service reveal, Virgin Money SA has unveiled an online buying insurance platform. The latest offering from Virgin Money SA’s insurance arm allows customers to request a quote and buy car insurance online. ITWeb takes a look at chatbots in the insurance industry.

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December 11, 2017

Clickatell awarded for 3 billion SMSs across Africa

Over the last 12 months, Clickatell has delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market Research).

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December 7, 2017

Clickatell named best SMS provider in Africa on the back of significant growth

South African born Clickatell has been recognised as the best SMS / A2P (Application to Person) messaging provider in Africa at the Nov 2017 Messaging and SMS World conference.

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December 6, 2017

SA born Clickatell honoured at 2017 Messaging and SMS World conference

South African born Clickatell has been recognised as the best SMS / A2P (application to person) messaging provider in Africa at the 2017 Messaging and SMS World conference, held last month.

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December 5, 2017

Clickatell named best SMS provider in Africa

Global SMS Messaging Gateway company, Clickatell has over the last 12 months, delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market Research). Moreover, Clickatell has seen over 20% annual message volume growth in many African countries, including Zimbabwe, Nigeria, Central African Republic, South Africa and Zambia.

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December 5, 2017

Clickatell named best SMS provider in Africa

Global SMS Messaging Gateway company, Clickatell has over the last 12 months, delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market

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December 5, 2017

Clickatell Named Top Messaging Provider With A2P Growth

South African born Clickatell has been recognised as the best SMS / A2P (Application to Person) messaging provider in Africa at the Nov 2017 Messaging and SMS World conference.

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A major part of what makes Clickatell tick, our spokespeople keep their ears to the ground to make sure we’re on the right track. Discover who they are and what they do.

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