In the Media

Based on the real-time, personalised, and relevant trends small businesses/retailers are experiencing, SMS marketing, Mobile App marketing, and social media marketing are the most lucrative marketing strategies you want to incorporate for a successful holiday season and new year. Implementing Chat Commerce platforms can also help develop the most effective strategies through collecting personalised consumer data and deploying AB testing for different strategies....

Ryan Falkenberg, CEO of CLEVVA Solutions, and Joe de Wet, product director at Clickatell, outline how businesses can take advantage of chat commerce this festive season....

In its Chat Commerce Trends Report, Clickatell identified the top three banking services consumers wanted via chat were customer support, account balances and bill payment....

Effective cross-generational communication with customers requires an excellent omnichannel strategy and chat is fast becoming the cornerstone for brands around the globe....

As businesses begin to embrace Chat Commerce and develop their strategies, they will have to strike a balance between robust security, usability and adoption....

Learn more about key ways businesses can meet customers in the middle with contactless payments...

“Chat all day every day,” Pieter de Villiers, Co-Founder & CEO of Clickatell, said. “Brands should implement...

For business leaders who think they still have time to research and deploy transactional digital channel strategies...

In this episode the host John Siracusa chats remotely with Pieter de Villiers, Co-founder & CEO...