New Zealand

Before you start sending to New Zealand, please ensure you understand the consumer regulations around messaging as outlined by the Ministry of Business, Innovation & Employment. It is best practice to obtain end-user consent before sending any communication from your service. Unsolicited messages will not be sent to end-users. It is best to communicate with end-users during their daytime unless the message is urgent.

Restriction	Description
DND exists	No
Time restrictions	No
International vs local split	No
Local traffic	N/A
International traffic	N/A
General content restrictions	All content with URLs must be whitelisted It is best practice to obtain end-user consent before sending any communication from your service Unsolicited messages will not be sent to end-users
Content registration required	Marketing Content - Not a regulatory requirement, but some suppliers do need to know the content before we send them marketing traffic. If the supplier confirms the failures are due to unregistered content, a request will need to be raised with Clicktell's VAS team to whitelist the content. Transactional Content - No content registration is required for transactional content.
Opt-out instructions required	No
Sender ID regulations`	All sender IDs will be overwritten with a local short code.
URL/Content Whitelisting Requirement	The following information is needed when whitelisting URLs: Sender ID URL Company name Type of traffic Content sample Website Brief use case
Sender ID documentation required	No
Country supports MNP	Yes