SMS Country regulations and restrictions
Clickatell is a member of the Wireless Application Service Providers’ Association (WASPA) in South Africa and we’re bound by their code of conduct. WASPA was formed in 2004 as a self-regulatory body with a mandate to represent and regulate its voluntary members which provide mobile-based Value-Added Services (VAS), otherwise known as WASPs. For more information, you can view the WASPA code of conduct.
South African SMS messaging supports binary and Unicode, and there are various standard regulations in place regarding message content, shown in the table below. You can also visit the Independent Communications Authority of South Africa online for more information and guidance regarding these restrictions.
Before you start sending it to South Africa, please take note of the complex and important messaging and content restrictions outlined by these regulatory bodies.
We’ll make it simple for you to set up a South Africa messaging program. Our Online Sales team has a solid understanding of the country’s messaging landscape, which means they can easily guide you through the process of setting up your account.
|International vs. local split
|Yes - only for Vodacom numbers.
|See below for international brand considerations.
Vodacom requires that traffic sent on behalf of identified international brands (see table below) must be sent over a special international bind/number with increased pricing, or else traffic can be blocked.
Our team can assist with setting up a local and an international profile to accommodate both scenarios.
|General content restrictions
|Content registration required
|Opt-out instructions required
|Sender ID regulations
|All sender IDs will be overwritten with a local number
|Sender ID registration offered by Clickatell
|Sender ID documentation required
|Country supports MNP
Brands identified by Vodacom as international traffic only (effective 1 March 2024)
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