How can I use Chat 2 Pay?
Articles in this section
Can I prompt the customer to use the existing card I have on file for them?
What phone number (long number, short code) does the SMS text originate from? Is it merchant-specific or location-specific?
How long does it take to set up Chat 2 Pay?
Can Chat 2 Pay be used for bookings as well as prepaid transactions?
After making the payment, will the user be able to interact with my business for other services?View More Related Articles
Chat 2 Pay can be used via any of the following applications:
Chat Desk - When customers are chatting with your live agents using Chat Desk, the agent can send the customer a payment link to make a payment.
Chat Flow - As a flow-builder, you can embed a Chat 2 Pay node into your flows to trigger payment requests to your customers on chat.
Salesforce Extension - When a customer calls your contact center, an agent can send them a payment link via your Salesforce OMS system via chat. This is currently the only OMS system supported by Chat 2 Pay.
APIs - You can integrate any other (non-Clickatell) application directly with the Chat 2 APIs to trigger payment requests.
Chat 2 Pay is available in both post-paid and pre-paid accounts.
For more information:
Follow these steps to integrate Chat Desk into Chat 2 Pay
Follow these steps to integrate Chat Flow into Chat 2 Pay
Follow these steps to embed Chat 2 Pay into Salesforce
Follow these steps to connect/integrate your own application or mobile app to Chat 2 Pay by using our Chat 2 Pay APIs.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
Ask the community
Visit Stack Overflow to join our community of developers and find the answer you need.
Access the latest technical information regarding Clickatell’s channels, products and APIs.