What is Chat 2 Pay?
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Can I prompt the customer to use the existing card I have on file for them?
What phone number (long number, short code) does the SMS text originate from? Is it merchant-specific or location-specific?
How long does it take to set up Chat 2 Pay?
Can Chat 2 Pay be used for bookings as well as prepaid transactions?
After making the payment, will the user be able to interact with my business for other services?View More Related Articles
Chat 2 Pay allows you to embed a "node and/or extension" into multiple applications enabling you to trigger a payment request to your customers (i.e., the end-user) via those applications. Chat 2 Pay will help your business reduce operational and payment processing costs by delivering a payment request via a low-cost high-touch channel like chat.
The URL embedded in the message allows the customer to open a secure payment page where they can enter a new credit/debit card or utilize a saved credit/debit card that will be used by the merchant to process payments via the merchant's payment processor/gateway.
Chat 2 Pay is partnered with one of the most secure payments platforms across the globe, Cybersource from Visa. Chat 2 Pay is not the payment gateway. Chat 2 Pay only acts as a pass-through and routes all payments through Cybersource.
See this webpage and the Chat 2 Pay user guide for more information on the product.
Also see here for more information on the applications you can use with Chat 2 Pay.
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