Help Center

What reports do I have access to?

All Chat 2 Pay clients have access to a transactional report from Cybersource.

To access the Cybersource transactional report:

Go to the "Reports" or "Analytics" section and select any of the options.

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What phone number (long number, short code) does the SMS text originate from? Is it merchant-specific or location-specific? 

How long does it take to set up Chat 2 Pay? 

Does Chat 2 Pay support Cybersource’s Decision Manager? 

Other resources

Visit Stack Overflow to join our community of developers and find the answer you need.

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.