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What is a Chat 2 Pay Sandbox Configuration?

A Sandbox configuration allows you to test your Chat 2 Pay setup without using 'real' money. It allows you to link your Chat 2 Pay configuration to a sandbox instance of your payment processor.

Where a production configuration is linked to a production payment gateway (i.e., when you click the payment link it renders a payment page that accepts real credit cards), you can use test cards on the payment gateway when using a sandbox configuration.

Note: You cannot promote a sandbox configuration directly into production at this time. You will need to create a separate production configuration to use Chat 2 Pay in the production environment.

You can have multiple Sandbox Chat 2 Pay configurations in your account. To add a Sandbox configuration:

  1. Navigate to My Workspace -> Chat 2 Pay

  2. Click "New Sandbox Configuration" to configure a Sandbox instance

For more information, see our Chat 2 Pay user guide.

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