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What is the Touch Unified Chat Desk?

The Touch Unified Chat Desk is an easy-to-use web-based application that enables real-time omnichannel communication with your customers from a single web interface. Your customers will be able to contact you from multiple channels including Facebook Messenger, Twitter, and live web chat. Your unified chat desk will enable your customer service agents to handle multiple customer queries from different channels, simultaneously.

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SMS Platform

Clickatell SMS Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

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