Can I set up automated response messages?
What type of reporting is available on Chat Desk?
Which channels are supported on Chat Desk?
What is Chat Desk?
How long will it take before agent seats are active on my account after successful payment?
Where can I see recent completed chats or a chat that ended unexpectedly?
Where can I see the chat history of a customer in Chat Desk?
How do I transfer a chat to another agent?
How do I change my agent status to available/unavailable in Chat Desk?
How do I upgrade my account and add more agent seats?
What happens when all agents are offline?
How do I add agent users to Chat Desk?
How many agent users can I add to Chat Desk?
What limitations does a free Chat Desk account have?
Where is the new Chat Desk agent user that I invited?
How will Chat Desk benefit my customers?
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.