Help Center


Return to main Help Center

Message Templates

How do I create a WhatsApp message template for approval?

How do I improve my WhatsApp template's read rates?

How do I send a WhatsApp message template?

How does read rate impact my marketing template's quality rating?

What are WhatsApp message templates?

What are per-user marketing template limits?

What are the new WhatsApp template categories?

What is WhatsApp message template pacing?

What languages do Clickatell support for WhatsApp message templates?

Where can I see my marketing template's read rate?

Why did a user not receive my WhatsApp marketing template message?

Why did my marketing template fail to deliver but no error was returned?

Why was my message template rejected?

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs