Help Center

General WhatsApp

General WhatsApp

Can my business send non-transactional messages to customers on WhatsApp?

What are non-transactional WhatsApp template messages?

How do I acquire a verified green tick for my WhatsApp Business Account?

How do I test my WhatsApp Business integration?

What are WhatsApp template messages?

How do I create a WhatsApp message template for approval?

What is the difference between the WhatsApp Business Platform and the WhatsApp Business app?

How can I apply for a WhatsApp business account for my business?

Can I send marketing or promotional messages using the WhatsApp Business Platform?

What is the price to send or receive a message on my WhatsApp Business Account?

What different types of business conversations are available in WhatsApp?

Why do I need a Facebook Business Manager ID when I apply for a WhatsApp Business Account?

How do users opt-in to receive notifications on WhatsApp?

How will customers discover your business on WhatsApp for the first time?

What services are permitted on WhatsApp Business Platform?

How will my customers know that it’s my business talking to them via WhatsApp?

Can I use a landline number to register WhatsApp for my business?

Which message types and media formats are supported by the WhatsApp Business Platform?

What is a Highly Structured Message (HSM) and how do I use it with my WhatsApp integration?

What is the maximum size media message which a business can send via WhatsApp?

Are WhatsApp Business messages end-to-end encrypted?

What is the maximum size for media messages that a business can receive on WhatsApp?

What are the eligibility requirements for a WhatsApp Business account?

How can my business validate whether a phone number is enabled as a WhatsApp user?

Can businesses sign up on mobile devices?

Which phone number and display name should a business sign up with?

Can I add multiple WhatsApp Business Accounts?

How can I remove messaging limits from my WhatsApp account?

What does WhatsApp Business Verification entail?

Why was my message template rejected?

What are the prerequisites for a WhatsApp Business account?

How does WhatsApp for Business work?

What is 'Ads That Click to WhatsApp'?

How do you set up your 'Ads That Click To WhatsApp'?