Help Center

How do I apply for a WhatsApp business account for my business?

To start talking with your customers via WhatsApp, you require a verified WhatsApp Business Account.

To apply for a new WhatsApp Business account, follow the steps below:

  1. Log in to your Clickatell account and under WhatsApp, select +New WhatsApp Account & Profile.

  2. Complete the sign-up journey in Facebook Business Manager.

    1. Follow the prompts and complete the setup wizard.

    2. Once completed, you will be redirected to the Clickatell Portal and guided to your next steps.

  3. Purchase a WhatsApp Subscription (only if you are on our pre-paid, self-serve package, Connect Lite)

  4. Link your API.

  5. View & test your integration.

The embedded signup flow only works in web browsers and does not work on mobile devices or mobile browsers.

Note: As a registered BSP (Business Solution Provider), Clickatell assists you with the application, but we do not have control over the approval of your application.

For more information, see:

Other resources

Contact support

Contact support

Contact our support team and one of our agents will be in touch with you to answer any questions you have.

Contact support

Developer docs

Developer docs

Access the latest technical information regarding Clickatell’s channels, products and APIs.

Access developer docs