Chat 2 Pay requires a payment processor integration. Chat 2 Pay is currently integrated with Cybersource as a payment gateway. If you do not have a Cybersource MID and/or account, please reach out to your merchant bank or Cybersource.
Currently, only Cybersource is supported on Chat 2 Pay. If you have recommendations on which processors to onboard next, please let us know here.
You can use your existing gateway if that gateway is Cybersource. If you have a relationship with another gateway outside of Cybersource, please inform us here what gateway that is.
Can I create an experience where I get the customer's mobile number and then ask: “You have the card ending on *3434 on file. Would you like me to bill that card?”
What phone number (long number, short code) does the SMS text originate from? Is it merchant-specific or location-specific?
How long does it take to set up Chat 2 Pay?
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.