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How do I enable Chat 2 Pay on Chat Desk?

Although you get access to the Chat 2 Pay functionality by default if you are on the Transact package, you must first configure Chat 2 Pay in your Clickatell Portal. Once Chat 2 Pay is correctly configured (i.e., Chat 2 Pay product’s status is "Complete"), you can link it to your Chat Desk application.

  1. Go to My Workspace -> Chat 2 Pay.

  2. Click Link Products.

3. Select "Chat Desk" and Link.

4. Your agents will now be able to see the Chat 2 Pay extension in Chat Desk.

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