Millions of businesses already rely on SMS to communicate with their mobile customers. Everything from transactional messages and fraud alerts to appointment scheduling and promotional messages – all sent daily via SMS. With the same ubiquitous reach as SMS, Google RCS (Rich Communications Services) now enables businesses to engage their mobile customers with branded, interactive rich media messages.
And, as the largest mobile operating system in world, Google has over 2 billion monthly active devices on Android – all ready to receive RCS business messaging. Clickatell is happy to be working with Google on an early access program to bring the next generation of mobile messaging services to our customers.
people are already using RCS every month
monthly active devices on Android
RCS has already been launched by 50 operators in 39 countries
Verified business accounts - Business senders are verified, giving customers peace of mind
Customized branding - Brand messages with your business name, logo, and color
Send rich media messages - Include images, video, GIFs, PDFs, and more in your RCS messages
Delivery and read receipts - Use delivery and read receipts to measure campaign success and deliver automated contextual actions
Customized action and reply buttons to drive engagement - Pre-programmed reply and action buttons including maps, calendar, dialler actions, and more
What exactly is RCS and how does it work?
Watch the short GSMA video to see the power of RCS in action.
Deploying RCS as part of your marketing strategy has never been easier. 159 million people are already using RCS every month and it's the perfect opportunity for brands to upgrade their messaging to consumers. Have a look at some of the examples of how RCS Business Messaging is already being used to enhance customer experience and therefore, their bottom line. Everything from
Leading global brands including Vodafone, Sprint, Orange, SnapTravel, Claro, and Walgreens, recently launched RCS Business Messaging at MWC Barcelona 2018. Watch their demos to see how these big brands are engaging with their consumers using this interactive and compelling channel.
See how Vodafone improves the user engagement of their new V-Pet product through RCS Business Messaging.
Orange demonstrates how paying for parking and locating your car could be revolutionized using RCS Business Messaging.
Have a look at how SnapTravel enables holidaymakers to view and book great hotels without the need for an app, enriching the overall customer experience using RCS Business Messaging.
In this video, Sprint shares how RCS chatbots are improving customer service and experience, across the board.
In this video, Sprint shares how RCS Is improving customer service and experience, across the board.
Have a look at how Claro uses RCS Business Messaging to improve customer engagement.