Why can’t I create a payment method?
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Clickatell uses an Account Verification Service (AVS) to verify bank account information. When the billing address of your account is different than the address your bank has linked to your credit card, this will result in an AVS check failure and therefore not allow you to finalize your payment method.
To avoid this please ensure that your billing address supplied corresponds with the address your bank has linked to your credit card.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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