How do I configure automatic renewal of my subscriptions?
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Only applicable to our self-serve clients. If you are on one of our paid packages, please reach out to your account manager or our support team.
The auto-renewal function allows Clickatell to automatically renew your subscriptions based on your agreement terms with us.
In order to make use of automatic payments, make sure to select the appropriate boxes when adding the payment method you want to use for these auto payments:
You can enable the auto-renew function for any or all of your subscription services either while making a payment for a subscription or by navigating to "My Purchases" from the profile drop-down menu. Select the individual subscription you want to set up auto-renew for from the table and use the toggle to turn auto-renew for this subscription on or off.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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