Why am I not able to activate auto renewal for my subscriptions?
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Only applicable to our self-serve clients. If you are on one of our paid packages, please reach out to your account manager or our support team.
When adding a new payment method, you have to authorize Clickatell to store the card for future transactions and also indicate that you would like to enable the card for automatic payments in the future.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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