We will evaluate your refund request, according to our terms and conditions and the regulations applicable in your country. Please note the following important points:
Although we review and evaluate each refund request on its own merits and on a case-by-case basis, Clickatell is under no obligation to process any refund payments.
A processing fee is applicable for all refunds processed. See our terms and conditions for more details.
If you want your cancel your account entirely, you will forfeit any unused credits (except for payments received by Clickatell within 7 days prior to termination).
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.