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Can I get a refund?

We will evaluate your refund request, according to our terms and conditions and the regulations applicable in your country. Please note the following important points:

  • Although we review and evaluate each refund request on its own merits and on a case-by-case basis, Clickatell is under no obligation to process any refund payments.
  • A processing fee is applicable for all refunds processed. See our terms and conditions for more details.
  • If you want your account cancelled entirely, you will forfeit any unused credits (except for payments received by Clickatell within 7 days prior to termination).

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Platform

Clickatell Platform is a bulk SMS system that enables you to send messages securely, reliably and instantly, sparking a dynamic dialogue between business and customer.

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