If you’re wanting to communicate via SMS with your customers in the United States, you’re going to need a 2-way number as is required by legislation in the USA. You can either opt to use a USA long number or a short code, both of which will allow you to open up a two-way communication channel with your customers.
The great news is that we’ve slashed our USA long number pricing and you can now get a long number for only $0.99 – on any of our subscription plans! Whether you need the number for a month, a quarter, or even a year, you’ll only pay $0.99. And, as an added bonus, there’s no setup fee. All of your incoming messages are free, so you’ll only pay for outgoing messages. And with our super low message pricing for the United States, there’s no reason not to start your USA SMS campaigns today.
Two-way numbers might be a legal requirement to send messages to the United States but that doesn’t mean that there aren’t a host of benefits which your business can tap into. Here are just some of the ways you can grow your business using a USA long number:
Surveys are a really simple way for your customers to rate your products or services. You could, for example, allow them to rate products by replying to your messages with a YES/NO to let you know whether they’d make use of a specific service/product again. Measuring customer satisfaction should always be a top priority for any business and two-way messaging makes this easier than ever.
Text messaging is a very popular conversion tool. Sending an SMS to your leads to encourage them to make a purchase and entice them with a discount or coupon on products or services they may be interested in is sure to assist with conversion. Allowing them to respond with specific details about what they’re looking for is a sure-fire way to really maximize on this opportunity.
Great customer service offers a really significant competitive edge in a crowded market. Two-way messaging is ideal for any organization offering a support service. The personal and instantaneous nature of text messaging enables customers to receive the exact help or support they’re looking for. Opening this two-way communication channel for your customers will certainly increase their satisfaction, trust in your business and services, and brand loyalty.
Time is money. When a customer forgets about an appointment they’ve made with you, or doesn't cancel their bookings, your business suffers substantial losses. Use your USA long number to send out reminders and allow customers to reply to either confirm, cancel, or reschedule their appointments or bookings.
Two-way text messaging is a very cost-effective way to run polling campaigns to gather votes. This allows your business to measure customer loyalty, collect data, or understand exactly what it is that your customers want.
Ready to get started? All you need to do is log in to your Clickatell Platform account and complete your long number application. You’ll be ready to go within just a few clicks. Don’t have an account yet? Sign up for a free account today and enjoy free testing in our sandbox environment.
SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.