What is Chat Desk?
How long will it take before agent seats are active on my account after successful payment?
Where can I see recent completed chats or a chat that ended unexpectedly?
Where can I see the chat history of a customer in Chat Desk?
How do I transfer a chat to another agent?
How do I change my agent status to available/unavailable in Chat Desk?
How do I upgrade my account and add more agent seats?
Can I set up automated response messages?
What happens when all agents are offline?
What type of reporting is available on Chat Desk?
How do I add agent users to Chat Desk?
How many agent users can I add to Chat Desk?
What limitations does a free Chat Desk account have?
Where is the new Chat Desk agent user that I invited?
Which channels are supported on Chat Desk?
How will Chat Desk benefit my customers?
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.