Where is the new Chat Desk agent user that I invited?
Which channels are supported on Chat Desk?
What limitations does a free Chat Desk account have?
How many agent users can I add to Chat Desk?
How do I add agent users to Chat Desk?
What happens when all agents are offline?
How do I change my agent status to available/unavailable in Chat Desk?
How do I transfer a chat to another agent?
Where can I see the chat history of a customer in Chat Desk?
Where can I see recent completed chats or a chat that ended unexpectedly?
How long will it take before agent seats are active on my account after successful payment?
What is Chat Desk?
How will Chat Desk benefit my customers?
Can I set up automated response messages?
How do I upgrade my account and add more agent seats?
What type of reporting is available on Chat Desk?
SMS and two-way channels, automation, call center integration, payments – do it all with Clickatell’s Chat Commerce platform.