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Security is a top consideration for any IT leader – it is one of the few areas in a tech executive’s portfolio that can create an existential crisis not only for a career but for a business. Today’s mobile apps are delivered largely through iOS (Apple) and Android (Google), but the chat applications that are most popular with consumers are delivered in a new ecosystem with many more players, including WhatsApp, Facebook Messenger, Instagram Chat, and a host of others. Understanding the strengths and vulnerabilities of these platforms is critical to ensuring data privacy, compliance, and limiting the risk of breaches or security threats.
In this white paper you will learn:
How to create a security approach that minimizes your development and operational costs and creates a single omni-channel application that is secure
Which guidelines to follow to ensure in-channel authentication and payments security in a variety of chat applications
How to create a balanced security approach that protects data while maintaining a powerful UX
SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.