10 November 2009

Got SharePoint? Get Clickatell SMS alerts via Virto to improve business flow

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Get Clickatell SMS alerts via Virto

Redwood City, CA - With more than 4 billion cell phones in use today, just about everyone can receive text messages anytime, anywhere. In the work place, mobility is critical, especially when people are traveling and not typically sitting at their desks. Microsoft SharePoint, software to enable browser-based collaboration, process management, search, and document-management, has been reported to serve more than 100 million people. Enterprises are taking advantage of SMS alerts and using them to alert employees, partners and customers throughout a number of enterprise applications from IT ticket alerts, to customer service notifications, and now critical business process communications.

Clickatell today announced that Virto, a new vendor of Web Parts for Microsoft SharePoint 2007 and 2010, has incorporated the award-winning Clickatell SMS-as-a-Service (SaaS) Gateway into its Virto Alert Customizer to enhance the flexibility of the built-in SharePoint SMS notification system. By sending custom SMS alerts within minutes, SharePoint 2007 users can send Clickatell-powered text messages to a specific user or a group of users in real time, therefore cutting lag time between document changes and keeping business efficiencies high.

"As people continue to become increasingly mobile in the workplace, they need to be able to access more than just email from their mobile phone. Truly, the mobile device is replacing the PC in many cases," said Pieter de Villiers, Clickatell CEO. "Often times, people don't want the hassle of taking their laptops when heading out to meetings throughout the day. As a result, they're counting on their mobile phone to keep them connected and active at work. Being able to send and receive SMS alerts when important SharePoint documents change hands exemplifies the importance of mobility using SMS for a myriad of enterprise applications."

Using Virto Alerts Customizer, users can define the schedule for delivering SMS alerts, choosing between sending an alert immediately, once per hour, day and week. SMS alerts can also be sent within a specified timeframe, for example, only within working hours from 8 AM to 5 PM. In addition, users can combine a bunch of alerts into a single ticket. In this case, all alerts will be assembled into a single text message instead of being sent in separate messages.

"We chose Clickatell because they are a reliable source of delivering SMS solutions globally. With a decade of experience, enterprise-grade operations and easy to implement SMS solutions, Clickatell provides developers with solid solutions to get started immediately," said Serhio Zaiman from Virto. "We look forward to providing SharePoint users with the ability to take advantage of all that Virto has to offer in its well-received Virto Alerts & Clickatell based SMS alerts solution."

About Clickatell

We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now connect with brands to find goods and services, make purchases, track orders, and resolve issues with a simple text or chat. No need for cash, phone calls, in-person interactions, or apps. Founded in 2000 with now over 10,000 customers, Clickatell is powering the digital commerce transformation. Clickatell is headquartered in Silicon Valley, CA and has offices in Canada, South Africa, and Nigeria (www.clickatell.com).

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