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10DLC: Understanding US 10-Digit Long Codes

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10DLC: US Long numbers

10DLC messaging best practices to prevent being suspended or blocked.

I am using a long number already. Do I still need to switch?

I am using a short code to deliver messages. Do the 10DLC regulations apply to me?

What are the messaging throughput limits for 10DLC Campaigns?

What is 10DLC?

What is the Campaign Registry?

Why can’t I purchase a new US 2-way SMS package on my Developer Central account?

The sale of new US 2-way SMS packages is no longer supported due to regulatory changes in the US. All the major US carrier networks now support A2P (application-to-person) 10DLC (10-Digit Long Code) messaging.

All businesses using SMS text messaging to communicate with their US customers should be using or switching to 10DLC. This SMS solution is aimed at helping protect those on the receiving end of business text messaging by verifying the senders, providing a better and more secure customer experience while minimizing the risk of spam messages.

Clickatell's Chat Commerce Platform is the follow-up platform to Developer Central, providing the same SMS messaging services you are used to and new multi-channel messaging services utilizing One API (SMS and WhatsApp).

Clickatell can assist you in purchasing US long numbers, registering your brand, adding messaging campaigns, and provisioning for 10DLC.

Feel free to contact our Support team with your questions.

We also have other platform packages available, which include additional features such as chatbots and live agent messaging to take your messaging and customer service to the next level. Reach out to our Sales Team to find out more!

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Why was 10DLC introduced?