WhatsApp Social Media Marketing Best Practices

Create retail experiences your customers will love using SMS

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SMS is much more than just sending a text message. It’s a way to engage with customers and keep them in the loop every day, wherever they might be.  

Our eBook shows more than 50 SMS use cases for retailers, from promotions and sales to order tracking and loyalty programs. 

In this guide, you’ll discover how SMS is being used by top-performing retailers to delight their customers. Whatever your retail category, our examples will spark your imagination and give you practical ways to broaden your strategy to include the most popular channel of all – mobile messaging. 

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SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.