OVERVIEW

Bringing simplicity and satisfaction to the customer experience

Clickatell was founded in 2000 to elevate the customer experience. We're obsessed with business-consumer engagement - and we create solutions that enable brands to offer personalized customer experiences at scale. Our products are based on the simple idea that communicating with a business should be as easy and uncomplicated as chatting with family and friends using the mobile devices and apps you already use every day.

CLIENTS

Trusted by the world's best

  • imdb logo black
  • WhatsApp logo
  • citrix logo black
  • Spur Logo
  • Target
  • XPO logo
  • Fujitsu logo

Our people

Hand-picked for their experience, skills and achievements in our very competitive field, our team, are the driving force behind Clickatell`s international growth.
Meet the team

OFFICES

Our offices

Silicon Valley Headquarters
900 Island Dr #202, Redwood City
CA 94065

Cape Town
100 Edward Rd, Bo Oakdale
Cape Town, 7530
Telephone Number: +2721 910 7700

Nigeria
Wings Office Complex, East Wing
5th Floor, Level 1, Ozumba Mbadiwe
Road Victoria Island

Canada
545 King Street West, Toronto
Ontario, Canada, M5V 1M1

AWARDS

Our awards

Clickatell is both honoured and humbled by the awards and recognition that we have received from industry, business and community leaders. The awards we've received underpin our commitment to servicing our customers with passion and excellence at all times.

  • 2017 Best messaging SMS provider for Africa Award
  • GCCMAwardClickatell

SUCCESS STORIES

Our success stories

Gojek logo

"User authentication via SMS enables us to weed out automated sign-ups and protect our user data. With Clickatell’s help, we are certain that every sign-up is a legitimate user."

Pingkan Irwin, GO-JEK INDONESIA VP of Marketing.

Read more about Go-Jek

UCOOK logo

“Clickatell offers an incredibly cost-effective solution, with great service support. This is what we really care about when making a decision. The API integration was smooth and great prices and an intuitive UI make for good service delivery.” - UCOOK co-founder David Torr

Read more about UCOOK

QNAP Logo

QNAP NAS devices use SMS alerts to inform IT administrators and home users about different events like system errors, warnings, and other critical notifications allowing for quick troubleshooting and considerably minimizing downtime caused by unexpected failures.

Read more about QNAP

Supported by the world's best

  • founder collective logo
  • Sequoia
  • Dag Ventures Logo

Latest news

Discover the latest news and updates about Clickatell.

Visit our press center for more news.

August 2, 2018

The winning city: Cape Town voted as Africa’s technology capital

The greater Cape Town area, including Stellenbosch, is Africa’s tech capital. This, according to a report entitled Evaluation & Network Analysis of the Cape Town-Stellenbosch Tech Sector by Endeavor Insight.

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August 2, 2018

Clickatell Ushers in New Era for African Enterprises with WhatsApp Business Solution

Global customer engagement company, Clickatell, is an authorized WhatsApp Business Solution Provider. Clickatell’s customers on WhatsApp Business solutions include Absa Bank, GTBank, First Bank of Nigeria and United Bank of Africa. These banks are partnering with Clickatell to roll out their chat banking capabilities on WhatsApp across Africa.

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May 14, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

Read article

May 14, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

Read article

May 14, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

Read article

May 11, 2018

Clickatell announces the launch of Touch Go

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell now aims to transform omnichannel customer care with the launch of Touch Go.

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May 11, 2018

Forcing customers to use your app is brand vanity

Many brands remain obsessed with creating mobile apps. This not only defies trends that point to increasing consumer app apathy but can exclude a sizeable portion of your customers in emerging economies. Companies need to engage with their users where they are rather than forcing them onto an app, in what can only be described as brand vanity.

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May 9, 2018

Clickatell Launches Customer Care Live Chat Named Touch Go

Clickatell Touch ensures live chat across a company’s website as well as social media platforms. The enterprise version of Clickatell Touch was launched in 2016. Since then, Clickatell has been transforming ubiquitous customer care with the launch of Touch Go. Clickatell Touch brings customer engagement and care into a single business platform.

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May 8, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

Read article

May 8, 2018

Clickatell Launches Touch Go: Live-Chat for Customer Care

Following the launch of the enterprise version of Clickatell Touch in 2016, Clickatell is now transforming omni-channel customer care with the launch of Touch Go.

Read article

April 4, 2018

Short-term insurers gaga over digital

Fresh on the heels of the Liberty Group’s chatbot-driven short-term  service reveal, Virgin Money SA has unveiled an online buying insurance platform. The latest offering from Virgin Money SA’s insurance arm allows customers to request a quote and buy car insurance online. ITWeb takes a look at chatbots in the insurance industry.

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December 11, 2017

Clickatell awarded for 3 billion SMSs across Africa

Over the last 12 months, Clickatell has delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market Research).

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December 7, 2017

Clickatell named best SMS provider in Africa on the back of significant growth

South African born Clickatell has been recognised as the best SMS / A2P (Application to Person) messaging provider in Africa at the Nov 2017 Messaging and SMS World conference.

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December 6, 2017

SA born Clickatell honoured at 2017 Messaging and SMS World conference

South African born Clickatell has been recognised as the best SMS / A2P (application to person) messaging provider in Africa at the 2017 Messaging and SMS World conference, held last month.

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December 5, 2017

Clickatell named best SMS provider in Africa

Global SMS Messaging Gateway company, Clickatell has over the last 12 months, delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market Research). Moreover, Clickatell has seen over 20% annual message volume growth in many African countries, including Zimbabwe, Nigeria, Central African Republic, South Africa and Zambia.

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December 5, 2017

Clickatell named best SMS provider in Africa

Global SMS Messaging Gateway company, Clickatell has over the last 12 months, delivered almost 3 billion messages across the African continent, achieving a 42% year-on-year growth – far ahead of the 4% projected CAGR growth for the overall A2P global messaging market (as defined by a recent study from Zion Market

Read article

December 5, 2017

Clickatell Named Top Messaging Provider With A2P Growth

South African born Clickatell has been recognised as the best SMS / A2P (Application to Person) messaging provider in Africa at the Nov 2017 Messaging and SMS World conference.

Read article