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Saudi Arabia SMS messaging regulations and restrictions

There are many filters in place in Saudi Arabia to block spam messages and in some cases, these prevent legitimate A2P (application to person) messages from reaching users. Clickatell is experienced in making use of approved routes to ensure successful delivery, which means we can help you get your messages to recipients. Simply get in touch with one of our sales advisors for help in setting up your program.

Below is a list of restrictions that currently apply. You can also read more at the Communications and Information Technology Commission, which regulates Saudi Arabian SMS messaging.

It’s a good idea to work with a sales advisor to ensure compliancy with all SMS regulations. Get in touch now and set up your messaging program with the help of our experts.

Restriction Description
Sender ID Please note the following:

  • Until recently, Saudi Arabia had a strict pre-registration policy in place before allowing any message delivery.
  • This condition has now been relaxed, but it should be noted that the regulations around Sender ID are subject to frequent changes.
  • It is advised that you contact your sales expert or email expertadvisors@clickatell.com for information and advice when attempting to send to this region.

NB: We advise against enabling alpha Sender ID as a feature, as any future legislation changes may negatively impact delivery.

Time restriction SMS may be sent between 8am and 9pm only (KSA time).
Message content The following content is not allowed in SMS messages:

  • Adult content
  • Mobile gambling/casinos (real money)
  • Sportsbook (real money)
  • Virtual gambling (virtual credit)
  • Lottery (real money)

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