You can integrate your Chat Flow and Chat Desk applications with various 3rd-party applications.  

Currently, we support the following 3rd-party apps:  

• Salesforce 

• Shopify 

• Zendesk Sell 

• Zendesk Support 

With integrations, you can: 

• Perform various frequently used operations (like creating a ticket in Zendesk or adding a Sales Lead in Salesforce) automatically via Chat Flow. 

• Keep your customer data in sync across all these mentioned 3rd-party applications. 

• Fetch data from other applications in your tech stack and use the data in Chat Flow. 

• Push your chat support data (from Chat Flow) to other applications in your tech stack. 

• View information about your customers as fetched from the 3rd-party applications integrated with Clickatell (Chat Desk).