COVID-19 has changed how companies engage and transact with their customers on mobile phones. There has never been a better time to embrace commerce in chat – one of the fastest growing and most interactive channels in the world.
Chat Commerce represents the biggest, most transformative chapter in digital commerce to date, enabling brands to engage and transact with customers, where they are, on chat channels, anywhere, reliably, securely, and in real-time.
In this on-demand webinar Mark Walker, Associate Vice President - South, East and West Africa at IDC, Pieter de Villiers, Co-Founder and CEO at Clickatell, Kreegan Govindsamy, Head of Product Management at Discovery Holdings, and Werner Lindemann, SVP Commercial: Middle East and Southern Africa at Clickatell, discuss how insurers can take a customer-first approach to digital transformation, and enhance customer experience, reduce costs, and decrease time to revenue with Chat Commerce.
Watch the on-demand webinar today to learn more about:
Current and future trends of digital transformation in insurance and insuretech.
How digital offerings, like chat, can help address some of Africa’s insurers’ unique challenges.
The way consumers want to interact with insurers.
Contact us today to start leveraging Chat Commerce in your business.
SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform.