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Why can’t I purchase a new US 2-way SMS package on my Developer Central account?

The sale of new US 2-way SMS packages is no longer supported due to regulatory changes in the US. All the major US carrier networks now support A2P (application-to-person) 10DLC (10 Digit Long Code) messaging.

All businesses currently using SMS text messaging to communicate with their US customers should be using or switching to 10DLC. This SMS solution is aimed at helping protect those on the receiving end of business text messaging by verifying the senders, providing a better and more secure customer experience while minimizing the risk of spam messages.

More details can be found in this article.

Clickatell Connect Lite is the follow-up platform to Developer Central, providing the same SMS messaging services that you are used to as well as new multi-channel messaging services utilizing One API (SMS and WhatsApp). Connect Lite supports our new web-based self-service 10DLC registration tool to help you purchase US long numbers, register your brand, add messaging campaigns, and provision for 10DLC – all within your account.

All you have to do is:

1.      Create a new Clickatell account

2.      Start your 10DLC Registration!

Feel free to reach out to our Support team at support@clickatell.com with your questions and we will gladly assist you.

We also have other platform packages available, which include additional features and benefits to take your messaging and customer service to the next level. Reach out to our Sales Team to find out more!

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