How do I set up my payment method?
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To set up a new payment method, navigate to 'Billing and Payments' from the profile drop-down in your portal. Select the 'Payment Methods' tab and click 'Add New Payment Method'. Follow the prompts to set up either a debit/credit card or a PayPal account.
Currently, we are only able to accept PayPal payments for USD, EUR, and GBP billing currency accounts.
When adding a new payment method, complete the information and agree to Clickatell's Terms and Conditions. In order to use the specific card for automatic payments, make sure to select the appropriate boxes when adding the payment method:
If you are currently using the old user portal:
From Payment Methods, select 'Add a payment method' and an easy-to-use wizard will take you through the process to add your preferred payment method. You don't have to save your credit card details unless you want to configure an auto-renewal of your subscription.
Contact our support team and one of our agents will be in touch with you to answer any questions you have.
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