LOYALTY

Rewarding Loyalty with Chat Commerce

Engage and excite customers with outstanding digital experiences that drive loyalty in the messaging channels they prefer.

Rewarding Loyalty with Chat Commerce

Reward loyalty, drive engagement

Consumers expect more from loyalty programs. With increasing competition, how can your brand stand out? Offer better experiences and make you reward programs more accessible by using WhatsApp instead of relying on a custom app.

Engagement

Engagement

Redefine customer engagement through relevant, personalized timely communication, and offer rich services and functionality in a familiar channel without having to download another app.

Rewards

Rewards

Let customers track, manage, and use their rewards in WhatsApp, from claiming special offers or receiving exclusive content, deliver rich interactions with your brand.

Feedback

Feedback

Receive meaningful customer feedback – either through self-service interactions with digital assistants, or with live agents in realtime. Use WhatsApp to understand your customers better.

Engage and retain loyal customers

Boost customer loyalty by using WhatsApp to deliver personalized interactions to manage and redeem rewards and exclusive deals. Gather valuable data while nurturing and growing the customer base more authentically.

Sign Up
Join the Program

It’s never been easier for customers to sign up for your loyalty program. A simple message in WhatsApp can initiate the registration process, allowing customers to join and start benefiting from the program quickly and easily.

Join the Program
Earn Points
Reward Every Interaction

Encourage engagement by allowing customers to earn points for interacting with your brand. Whether it’s making purchases, participating in surveys, or posting to social media, use WhatsApp to manage the experience.

Reward Every Interaction
Redeem Rewards
Make It Easy

Let customers redeem points for rewards through WhatsApp. From claiming discounts to sending vouchers, make the redemption process as simple as sending a text.

Make It Easy
Exclusive Offers
Specially Tailored Deals

Send personalized offers and exclusive deals directly to customers via WhatsApp. Offer tailored promotions that make each customer feel unique and valued.

Specially Tailored Deals
Competitions
Engage to Win

Boost customer excitement and participation by hosting sweepstakes and competitions on WhatsApp. Let customers enter easily and keep them engaged by sending updates through interactive experiences.

Engage to Win

SCAN TO EXPERIENCE

See Clickatell in Action

Scan the QR code to launch a live rewards program demo on WhatsApp and see how we’re transforming the loyalty industry.

Chat Commerce enables Insurers to engage customers in ways that are:

Personalised

Personalised

Meaningful communication, tailored to individual customer preferences, to improve customer engagement.

Interactive

Interactive

Serve customers innovative experiences that drive loyalty through engagement and reward.

Secure

Secure

Compliant with global security and privacy regulations to keep your business and your customers safe.

Automated

Automated

Simplify manual processes through integration to the back-end to streamline operations and reduce costs.

Webinar

Boost Your Loyalty Program

See how brands are harnessing the power of mobile messaging  to increase brand affinity, foster loyalty, and drive repeat business.

Watch the Webinar

We are here to help. Get in touch to find out more.

Loyalty

More to Read

See how to best approach this powerful medium for engaging and transacting with mobile-first customers.